Reviews

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            "displayName": "Patricia Mahaffey"
        },
        "reviewReply": {
            "comment": "Thank you, Patricia, for taking the time to leave a review! We appreciate your support.",
            "updateTime": "2026-06-09T19:14:20.208930Z"
        },
        "_id": "6a28b602e5714076449ca4e4",
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        "__v": 0,
        "createTime": "2026-06-09T19:03:58.563640Z",
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        "starRating": 5,
        "updateTime": "2026-06-09T19:03:58.563640Z"
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            "displayName": "Kirby Nelson"
        },
        "reviewReply": {
            "comment": "Thank you, Kirby! We're glad to hear that you had a positive experience with Randi. We appreciate your kind words!",
            "updateTime": "2026-04-14T19:57:04.110434Z"
        },
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        "__v": 0,
        "comment": "Randi is great,  knowledgeable, kind and attentive",
        "createTime": "2026-04-14T17:56:52.008263Z",
        "location": "65f36d89c7fb1ad955d58932",
        "name": "accounts\/102802170445396817012\/locations\/9943504908786028818\/reviews\/AbFvOqnA5IqApBk2fQE1l7W5ABFNHpUFQjlvcYKBmNfhGIyy3RCyI9loOKm0rLVhRU5XtnmNOrYg",
        "starRating": 5,
        "updateTime": "2026-04-14T17:56:52.008263Z"
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            "displayName": "Larry Elliott"
        },
        "reviewReply": {
            "comment": "Thank you, Larry, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-04-06T23:11:38.178367Z"
        },
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        "__v": 0,
        "createTime": "2026-04-06T21:05:46.095134Z",
        "location": "65f36d89c7fb1ad955d58932",
        "name": "accounts\/102802170445396817012\/locations\/9943504908786028818\/reviews\/AbFvOqlXUU_Xj_qIpZg6LEp6Vsso8p6pAtUfv-4bLhYmSRD57Pm8yB5Y3L7HE3BB3uDeiCoxFlgc",
        "starRating": 5,
        "updateTime": "2026-04-06T21:05:46.095134Z"
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            "displayName": "Stella Brockner"
        },
        "reviewReply": {
            "comment": "Thank you, Stella! We're glad to hear that our staff made you feel at ease and that you had a pleasant experience. Your feedback is greatly appreciated!",
            "updateTime": "2026-03-30T22:58:47.279597Z"
        },
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        "__v": 0,
        "comment": "Staff was knowledgeable  Put me at ease. Just all around a pleasant experience.",
        "createTime": "2026-03-30T20:58:17.965862Z",
        "location": "65f36d89c7fb1ad955d58932",
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        "starRating": 5,
        "updateTime": "2026-03-30T20:58:17.965862Z"
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            "displayName": "Wayne Howell"
        },
        "reviewReply": {
            "comment": "Thank you, Wayne! We're glad to hear you had a great experience and appreciate your recommendation. Randi is indeed fantastic!",
            "updateTime": "2026-02-16T19:10:23.422570Z"
        },
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        "starRating": 5,
        "comment": "I would recommend this facility to anyone the best randie is the Best",
        "createTime": "2026-02-16T16:45:42.036448Z",
        "updateTime": "2026-02-16T16:45:42.036448Z",
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            "displayName": "Bill McClane"
        },
        "reviewReply": {
            "comment": "Thank you, Bill, for your kind words! We're glad you had a positive experience and enjoyed working with our team. Your feedback means a lot to us!",
            "updateTime": "2026-02-11T03:49:49.575817Z"
        },
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        "starRating": 5,
        "comment": "Very professional and interested in my hearing.  A pleasure to work with",
        "createTime": "2026-02-11T01:56:51.563694Z",
        "updateTime": "2026-02-11T01:56:51.563694Z",
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            "displayName": "James Adams"
        },
        "reviewReply": {
            "comment": "Thank you, James, for your kind words! We appreciate your feedback and are glad you had a positive experience.",
            "updateTime": "2026-01-14T00:14:22.712084Z"
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        "starRating": 5,
        "comment": "They very nice",
        "createTime": "2026-01-13T22:13:57.853148Z",
        "updateTime": "2026-01-13T22:13:57.853148Z",
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            "displayName": "Billy Hart"
        },
        "reviewReply": {
            "comment": "Thank you, Billy, for taking the time to leave a review. Your support means a lot to us!",
            "updateTime": "2026-01-09T20:44:55.150776Z"
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        "starRating": 5,
        "createTime": "2026-01-09T18:44:43.636745Z",
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            "displayName": "Teresa Binder"
        },
        "reviewReply": {
            "comment": "Thank you, Teresa! We're glad to hear you always have a great experience with Lynn and Randi. Your support means a lot to us!",
            "updateTime": "2025-12-18T18:42:15.669678Z"
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        "starRating": 5,
        "comment": "Always a great experience here with Lynn & Randi!!",
        "createTime": "2025-12-18T16:41:55.531242Z",
        "updateTime": "2025-12-18T16:41:55.531242Z",
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            "displayName": "Tru"
        },
        "reviewReply": {
            "comment": "Thank you, Tru, for taking the time to leave a review! Your support means a lot to us.",
            "updateTime": "2025-12-09T23:10:42.321386Z"
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        "starRating": 5,
        "createTime": "2025-12-09T21:10:22.337659Z",
        "updateTime": "2025-12-13T16:19:01.252296Z",
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            "displayName": "Vinicia Gail"
        },
        "reviewReply": {
            "comment": "Thank you, Vinicia, for sharing your wonderful experience! We're so glad to hear that Lynn made your visit enjoyable and helpful. Your feedback means a lot to us!",
            "updateTime": "2025-12-04T20:58:14.278956Z"
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        "starRating": 5,
        "comment": "I just recently moved here from another state and was getting my hearing aids cleaned, and I had such a pleasant experience with Lynn, who works at the front desk at the North Wilkesboro office. To say she was helpful would be quite the understatement! I am very thankful to have had such a wonderful experience today because of Lynn!",
        "createTime": "2025-12-04T18:57:56.798723Z",
        "updateTime": "2025-12-04T18:57:56.798723Z",
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            "displayName": "Elliott Osowitt"
        },
        "reviewReply": {
            "comment": "Thank you, Elliott, for your wonderful feedback! We're glad to hear that our team, including the receptionist and specialist, provided you with prompt and professional service. Your recommendation means a lot to us!",
            "updateTime": "2025-11-11T01:34:43.071777Z"
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        "starRating": 5,
        "comment": "My hearing aids developed a problem and I called the auto bill office in North Wilkesboro, North Carolina. They made an appointment for me as soon as possible and when I arrived, I was able to be seen by the specialist immediately. She was very professional and knowledgeable about my situation. We immediately went online with the doctor Who took just a few minutes to deal with the problem and resolve the issue. I wasn\u2019t in the office even half an hour. This is a very good office and very good receptionist and hearing specialist. I would recommend them to anybody that asks and I would not consider going anywhere else at this time.",
        "createTime": "2025-11-11T00:18:31.313548Z",
        "updateTime": "2025-11-11T00:18:31.313548Z",
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            "displayName": "Paul Rauscher"
        },
        "reviewReply": {
            "comment": "Thank you, Paul, for your kind words! We're glad to hear you found Randi's expertise helpful and that you trust us for your hearing needs. Your support means a lot to us!",
            "updateTime": "2025-11-07T21:51:39.137944Z"
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        "starRating": 5,
        "comment": "Very Professional and Knowledgeable about hearing aid.  I trust Randi and look forward to updates and guidance of my hearing. Thank You, Paul Rauscher",
        "createTime": "2025-11-01T23:36:09.326584Z",
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            "displayName": "Rick Minton"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-10-27T12:05:06.236093Z"
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            "displayName": "Patricia Mahaffey"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-10-10T20:26:08.769594Z"
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            "displayName": "tammy wagoner"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-08-08T15:03:40.486022Z"
        },
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        "starRating": 5,
        "comment": "Thus is a wonderful  place everyone  I have spoke with are very polite",
        "createTime": "2025-07-24T19:27:44.323583Z",
        "updateTime": "2025-07-24T19:27:44.323583Z",
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            "displayName": "Curtis Chapman"
        },
        "reviewReply": {
            "comment": "Thank you Curtis for your 5 Star Review,  We appreciate you and continue to look forward to serving you to meet your Hearing needs,  Thank you Lynn and Randi",
            "updateTime": "2025-07-08T18:11:27.999970Z"
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        "starRating": 5,
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            "comment": "Thank you Ellen for your kind words, we were so happy we could help your Mom meet her hearing needs  We look forward to seeing you both in the future.  Lynn and Jamie",
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            "comment": "Thank you, John! We appreciate your kind words about our staff and their professionalism and knowledge.",
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            "comment": "Thank you Cynthia for the kind words.  ",
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            "comment": "Thank you PJ.  We appreciate your kind Words. ",
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            "comment": "We are glad that your experience with us is exceptional and we regret the problem with one aid.  I am proud of the fact that my family has been helping your friends hear better in Wilkes County since 1973!",
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            "comment": "Thank you Kandice. We appreciate your kind words.",
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            "comment": "Thank You for your kind words, Tammy.  I\u2019m proud that my family has been helping your friends hear better in western North Carolina since 1973.  We are Blessed to continue to help people to a better Quality of Life!",
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